Clients may now request for a Certificate of No Pending Case (CNPC) through the websites of the National Conciliation and Mediation Board (NCMB) and/or Regional Conciliation and Mediation Branches (RCMBs).

The NCMB, through the Research and Information Division, held a two-day orientation seminar on 11-12 August 2020 to brief the Regional Branches on the Certificate of No Pending Case (CNPC) System.

The CNPC system will allow clients to submit their requests for CNPC online through ncmb.gov.ph or through the websites of the RCMBs.

The system will notify the client of the Board’s receipt of their request for certification.  It will also automatically prompt all the personnel involved in the validation and approval process.

If the request has been granted, the system shall send an electronic copy of the CNPC through e-mail to the requesting client.  If there is a pending case, it will also generate a letter reply informing the requester of the case pending before the Board.

The briefing introduced the interface of the system to the participants and the processes assigned to all the personnel involved.

The briefing was held through video conferencing application Zoom and was attended by the IT focal persons and Technical personnel in charge of case validation in their respective branches.

It was conducted in four batches to allow participants to have full grasp of the system.

The CNPC Users’ Training was facilitated by RID Chief Marife E. Fausto and Information Systems Analyst II Ramir D. Peleo.

The CNPC system has already been deployed on the Board’s website nationwide. During its first week of deployment, it has already processed five (5) CNPCs.   Two of the regional branches, RCMB-CAR and RCMB-I, have already successfully deployed the system in their websites after the conduct of the users’ training while the rest have yet to conduct more test runs of the processing  of the CNPC request before the system will be made available to their respective clients.

The CNPC system is one of the initiatives of the Board to improve its operations and delivery of services to its clients in adapting to the new normal.

In April 2020, the Board migrated to an online workspace to continue the flow of transactions within the Board during the enhanced community quarantine.

The online workspace maximizes the tools within the GOVMAIL accounts provided by the Department of Information and Communications Technology (DICT).

In June 2020, the Regional Branches were able to conduct labor education seminars to reconnect with their social partners and continue their advocacy in strengthening labor and management cooperation.

The Board is still looking into the possibility of using Zoom to conduct online conciliation-mediation services.

/END Gillian Pearl L. Guerrero