Posted on July 31, 2019
The Regional Conciliation Mediation Branch (RCMB–9) in partnership with the Department of Labor and Employment Regional Office – 9 (DOLE) conducted a 2-day Basic Cum Enhancement Single Entry Approach (SEnA) Training for Single Entry Assistance Desk Officers (SEADOs).

The training aims to capacitate and educate new SEADOs on Department Order No. 151-16, the Single Entry Approach Implementing Rules and Regulations (SEnA IRR) which outlines the 30-day mandatory conciliation mediation of labor disputes. It also intends to enhance the skills, knowledge and attitude of the existing SEADOs in DOLE offices and attached agencies.
The seminar was held at Marcian Garden Hotel , Zamboanga City, on June 26-27, 2019, and attended by 24 participants from DOLE and attached agencies.
OIC, Deputy Executive Director Teresita E. Audea provided an overview of the SEnA Program and Procedures, Conciliation and Mediation Techniques while Director Maria Cristina O. Mangaliman discussed Communication and Ethics in Conciliation and Mediation. DOLE, NLRC & ECC also provide some insights on their respective laws, rules and policies on labor-related topics.